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IT SUPPORT

Technology should drive your business forward, not slow it down, Yet, many businesses face common IT challenges that disrupt productivity and frustrate employees. When IT Problems pile up, they can take a toll on your team’s efficiency, customer satisfaction, and overall business growth. You need an IT help desk that provides you with immediate expert assistance whenever you need it!

IT Problems Taking too long to resolve

Wasting time on troubleshooting Tech problems

Cybersecurity threats putting your sensitive data at risk

Lack of IT expert to handle complex tech needs

TRUCELL

Professional IT Help Desk Support

At Trucell, we provide fast, reliable, and expert IT Help Desk services tailored to your business needs. Whether you’re facing minor glitches or critical IT emergencies, our experienced support team is here to keep your technology running smoothly.

How out IT Help Desk Help your Business

Proactive Issue Management

We don't just fix problems, we prevent them. Our Proactive monitoring and maintenance keep your system secure and optimized.

Expert Technicians you can trust

Our Certified IT Specialists brong years of eperience to resolve issues efficiently and provide guidance tailored to your business

Multi-Channel Suppport

Get help the way you prefer. Via phone, email, or remote access, so your team can stay productive.

Cyber Security & Compliance Assurance

We implement security best practices to protect your business from cyberthreats and ensure compliance with industry standards.

Cost-Effective IT Support

Avoid the high cost of hiring in-house IT staff while still receiving expert support

What People Say

VENDORS

That helps in providing the best IT Help Desk services

ninjaone logo - backup and recovery
SentinelOne Logo, partner of Trucell for Security services or cybersecurity
Connect your Team & Customers

3CX

From education, healthcare and hospitality to finance, government and retail; 3CX has helped businesses across all sectors to achieve significant benefits in a cost-effective and innovative way. By providing a flexible system that increases mobility and productivity, businesses are able to remain agile with an all-in-one solution that connects co-workers and delights customers.

KEY FEATURES

Open Platform – Don’t get locked in

✓ Choose & control your own phone numbers.
✓ Choose your own SIP Trunk and save.
✓ Choose your own cloud provider.
✓ Choose your own hardware.
✓ Choose on-premise or cloud.

Deploy anywhere

✓ Self host or save the hassle and get it hosted by 3CX.
✓ Install on-premise or virtualize on an existing server.
✓ Linux or Windows.
✓ Auto configuration of phones & SIP Trunks.
✓ Quick setup wizard for easy deployment.

Easy to manage

✓ Easily add & manage extensions.
✓ Phone configuration and firmwares are tested by 3CX.
✓ 3CX can manage bundled OS.
✓ 3CX updates and upgrades can be deployed automatically.
✓ Choose hosted by 3CX to further reduce admin and maintenance.

Mobility – Work from anywhere

✓ Modern Android and iOS apps.
✓ Web and Windows communications client.
✓ Corporate chat.
✓ Browser based video conferencing for all users.
✓ All at no extra charge.

Advanced customer service functions

✓ Call queues, IVR.
✓ Advanced call reporting.
✓ Integration with leading CRM apps.
✓ Contact center (including website customer service chat).
✓ Agent training tools including listen-in, whisper, and barge.
Simplify IT and security

NinjaOne

A complete RMM solution to monitor, patch, and protect your devices.

KEY FEATURES

Endpoint Management

Unify visibility and control and automate the most tedious IT tasks with NinjaOne’s easy-to-use, all-in-one endpoint solution. Monitor, support, and control your endpoints regardless of operating system from smartphones to servers. Minimize downtime and drive employee productivity.

Remote Monitoring Management

Drive efficiency through out-of-the box automation and deliver the best end-user experience with cloud-native NinjaOne. The No. 1 RMM solution enables policy-based management, proactive visibility and alerting, and more. Provide quick and effective service to your customers.

Mobile Device Management

Manage Android and Apple mobile devices across all your operating systems — all within a single, intuitive console. NinjaOne MDM’s inventory tracking, easy provisioning, configuration management, and remote troubleshooting ensure your users remain secure and productive on the go.

Patch Management

Secure remote and hybrid endpoints with automated, cross-OS patch management. Improve zero-days and problem patch management with granular control backed by CVE/CVSS alerts and scores. Deliver patches to any connected endpoint regardless of location through cloud-based, agent patch delivery.

Backup

NinjaOne Backup is a cloud-native backup solution built for ransomware recovery. Backups are encrypted in the cloud, locally and in transit, requiring re-authentication, MFA, and confirmation of any deletions. Use it how you need it across any Windows or Mac OS, file & folder, and/or image.
One Platform. Limitless Security.

SentinelOne

Secure your cloud, endpoints, and identities with AI-powered protection, 24/7 threat hunting, and managed services — SentinelOne is redefining cybersecurity with the power of AI.

KEY FEATURES

Protect Everything

Securely manage your entire ecosystem with AI-powered EDR, XDR, and SIEM, covering endpoints, identities, cloud, and more.

Accelerate SecOps with Industry-Leading AI

With this Feature we can Detect earlier, respond faster, and stay ahead of attacks with the most advanced AI security analyst on the market

Simplify the Complex

Turn fragmented, high-volume security data into instant insight and action. Get the broadest visibility across native and third-party data as AI agents work behind the scenes, analyzing threat signals, prioritizing alerts, and surfacing the most critical issues.

Configure + Protect

Leverage the industry's only AI-powered runtime protection Deploy active protection beyond configuration Respond, contain, and fully control all aspects of your cloud remotely Use no code/low code Hyperautomation workflows for even faster automation capabilities

Let's Keep your Business running! Let's Keep your Business running! Let's Keep your Business running! Let's Keep your Business running! Let's Keep your Business running! Let's Keep your Business running! Let's Keep your Business running! Let's Keep your Business running! Let's Keep your Business running! Let's Keep your Business running! Let's Keep your Business running! Let's Keep your Business running!

Ready for stress-free IT support?

Contact us today and let’s discuss how we can keep your business running with Expert IT Help desk Services.

Stop letting IT issues Slow you down. With our IT Help desk services, your team can focus on what they do while we handle the technical challenges.

Speak with Us
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