[vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”7%” constrain_group_1=”yes” bottom_padding=”7%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/2″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”fade-in-from-left” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][image_with_animation image_url=”36367″ image_size=”full” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][/vc_column][vc_column column_padding=”padding-3-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”top-left” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_custom_heading text=”Service is formally defined” font_container=”tag:h1|text_align:left|color:%23242331″ use_theme_fonts=”yes”][nectar_responsive_text text_color=”#797979″ font_size_desktop=”22px”]At Trucell, we understand that every business is unique. Our flexible and tailored Service Level Agreements (SLAs) ensure that your IT infrastructure remains robust and responsive, aligned with your specific business needs.[/nectar_responsive_text][/vc_column][/vc_row][vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”4%” bottom_padding=”3%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”top-left” column_element_direction_desktop=”default” column_element_spacing=”default” centered_text=”true” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_custom_heading text=”Why Choose Our SLA’s?” font_container=”tag:h2|font_size:50px|text_align:center|color:%23242331|line_height:62px” use_theme_fonts=”yes”][vc_custom_heading text=”We offer a documented agreement between a Us and a Customer” font_container=”tag:h3|text_align:center|color:%23f2204d” use_theme_fonts=”yes”][nectar_responsive_text text_color=”#797979″ font_size_desktop=”22px”]
It identifies both the services required and the expected level of service. It serves as a binding contract that lays out the performance standards and expectations that we the service provider must meet.
[/nectar_responsive_text][/vc_column][/vc_row][vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”3%” bottom_padding=”7%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_row_inner column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all” column_margin=”default”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” centered_text=”true” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][nectar_icon icon_family=”linea” enable_animation=”true” animation_speed=”medium” icon_style=”default” icon_color_type=”custom” icon_color_custom=”#2a2751″ icon_padding=”10px” pointer_events=”all” icon_size=”64″ icon_linea=”icon-software-pencil” animation_delay=”300″][vc_custom_heading text=”Personalized Solutions” font_container=”tag:h4|text_align:center|color:%23242331″ use_theme_fonts=”yes” el_class=”sla-icon-heading”][nectar_responsive_text text_color=”#797979″ font_size_desktop=”16px” font_line_height=”26px”]
We offer customized plans that fit your business size and requirements.
[/nectar_responsive_text][/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” centered_text=”true” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][nectar_icon icon_family=”linea” enable_animation=”true” animation_speed=”medium” icon_style=”default” icon_color_type=”custom” icon_color_custom=”#2a2751″ icon_padding=”10px” pointer_events=”all” icon_size=”64″ icon_linea=”icon-basic-headset” animation_delay=”300″][vc_custom_heading text=”24/7 Support” font_container=”tag:h4|text_align:center|color:%23242331″ use_theme_fonts=”yes” el_class=”sla-icon-heading”][nectar_responsive_text text_color=”#797979″ font_size_desktop=”16px” font_line_height=”26px”]
Our dedicated support team is always available to ensure uninterrupted service.
[/nectar_responsive_text][/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” centered_text=”true” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][nectar_icon icon_family=”linea” enable_animation=”true” animation_speed=”medium” icon_style=”default” icon_color_type=”custom” icon_color_custom=”#2a2751″ icon_padding=”10px” pointer_events=”all” icon_size=”64″ icon_linea=”icon-basic-accelerator” animation_delay=”300″][vc_custom_heading text=”Guaranteed Performance” font_container=”tag:h4|text_align:center|color:%23242331″ use_theme_fonts=”yes” el_class=”sla-icon-heading”][nectar_responsive_text text_color=”#797979″ font_size_desktop=”16px” font_line_height=”26px”]
Commitment to uptime and performance is our priority. Learn more about our performance guarantees.
[/nectar_responsive_text][/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” centered_text=”true” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][nectar_icon icon_family=”linea” enable_animation=”true” animation_speed=”medium” icon_style=”default” icon_color_type=”custom” icon_color_custom=”#2a2751″ icon_padding=”10px” pointer_events=”all” icon_size=”64″ icon_linea=”icon-arrows-expand” animation_delay=”300″][vc_custom_heading text=”Scalable Options” font_container=”tag:h4|text_align:center|color:%23242331″ use_theme_fonts=”yes” el_class=”sla-icon-heading”][nectar_responsive_text text_color=”#797979″ font_size_desktop=”16px” font_line_height=”26px”]
Easily upgrade or modify your SLA as your business grows or needs change. Explore our scalable solutions.
[/nectar_responsive_text][/vc_column_inner][/vc_row_inner][vc_row_inner column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all” column_margin=”default”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” centered_text=”true” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][nectar_icon icon_family=”linea” enable_animation=”true” animation_speed=”medium” icon_style=”default” icon_color_type=”custom” icon_color_custom=”#2a2751″ icon_padding=”10px” pointer_events=”all” icon_size=”64″ icon_linea=”icon-basic-elaboration-browser-search” animation_delay=”300″][vc_custom_heading text=”Proactive Monitoring” font_container=”tag:h4|text_align:center|color:%23242331″ use_theme_fonts=”yes” el_class=”sla-icon-heading”][nectar_responsive_text text_color=”#797979″ font_size_desktop=”16px” font_line_height=”26px”]
We monitor your systems around the clock to identify and fix issues before they become problems. Learn about our proactive approach.
[/nectar_responsive_text][/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” centered_text=”true” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][nectar_icon icon_family=”linea” enable_animation=”true” animation_speed=”medium” icon_style=”default” icon_color_type=”custom” icon_color_custom=”#2a2751″ icon_padding=”10px” pointer_events=”all” icon_size=”64″ icon_linea=”icon-basic-lightbulb” animation_delay=”300″][vc_custom_heading text=”Strategic Partnerships” font_container=”tag:h4|text_align:center|color:%23242331″ use_theme_fonts=”yes” el_class=”sla-icon-heading”][nectar_responsive_text text_color=”#797979″ font_size_desktop=”16px” font_line_height=”26px”]
Leverage our relationships with leading technology providers for best-in-class solutions. Learn about our strategic partnerships.
[/nectar_responsive_text][/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” centered_text=”true” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][nectar_icon icon_family=”linea” enable_animation=”true” animation_speed=”medium” icon_style=”default” icon_color_type=”custom” icon_color_custom=”#2a2751″ icon_padding=”10px” pointer_events=”all” icon_size=”64″ icon_linea=”icon-basic-elaboration-bookmark-checck” animation_delay=”300″][vc_custom_heading text=”Compliance Assurance” font_container=”tag:h4|text_align:center|color:%23242331″ use_theme_fonts=”yes” el_class=”sla-icon-heading”][nectar_responsive_text text_color=”#797979″ font_size_desktop=”16px” font_line_height=”26px”]
Stay in line with industry regulations and standards with our compliance-focused SLAs. Discover more about compliance support.
[/nectar_responsive_text][/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” centered_text=”true” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][nectar_icon icon_family=”linea” enable_animation=”true” animation_speed=”medium” icon_style=”default” icon_color_type=”custom” icon_color_custom=”#2a2751″ icon_padding=”10px” pointer_events=”all” icon_size=”64″ icon_linea=”icon-basic-book” animation_delay=”300″][vc_custom_heading text=”Transparent Reporting” font_container=”tag:h4|text_align:center|color:%23242331″ use_theme_fonts=”yes” el_class=”sla-icon-heading”][nectar_responsive_text text_color=”#797979″ font_size_desktop=”16px” font_line_height=”26px”]
Regular, detailed reports allow you to understand your system’s performance and our team’s responsiveness. Check out our reporting features.
[/nectar_responsive_text][/vc_column_inner][/vc_row_inner][vc_row_inner column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all” column_margin=”default”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” centered_text=”true” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][nectar_icon icon_family=”linea” enable_animation=”true” animation_speed=”medium” icon_style=”default” icon_color_type=”custom” icon_color_custom=”#2a2751″ icon_padding=”10px” pointer_events=”all” icon_size=”64″ icon_linea=”icon-basic-gear” animation_delay=”300″][vc_custom_heading text=”Dedicated Account Management” font_container=”tag:h4|text_align:center|color:%23242331|line_height:28px” use_theme_fonts=”yes” el_class=”sla-icon-heading”][nectar_responsive_text text_color=”#797979″ font_size_desktop=”16px” font_line_height=”26px”]
Your dedicated account manager ensures consistent service and understands your specific needs. Meet our account management team.
[/nectar_responsive_text][/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” centered_text=”true” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][nectar_icon icon_family=”linea” enable_animation=”true” animation_speed=”medium” icon_style=”default” icon_color_type=”custom” icon_color_custom=”#2a2751″ icon_padding=”10px” pointer_events=”all” icon_size=”64″ icon_linea=”icon-ecommerce-dollar” animation_delay=”300″][vc_custom_heading text=”Cost-Effective Solutions” font_container=”tag:h4|text_align:center|color:%23242331″ use_theme_fonts=”yes” el_class=”sla-icon-heading”][nectar_responsive_text text_color=”#797979″ font_size_desktop=”16px” font_line_height=”26px”]
Quality service doesn’t have to break the bank. We offer competitive pricing for unparalleled support. View our pricing options.
[/nectar_responsive_text][/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” centered_text=”true” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][nectar_icon icon_family=”linea” enable_animation=”true” animation_speed=”medium” icon_style=”default” icon_color_type=”custom” icon_color_custom=”#2a2751″ icon_padding=”10px” pointer_events=”all” icon_size=”64″ icon_linea=”icon-basic-elaboration-todolist-check” animation_delay=”300″][vc_custom_heading text=”Local Expertise” font_container=”tag:h4|text_align:center|color:%23242331″ use_theme_fonts=”yes” el_class=”sla-icon-heading”][nectar_responsive_text text_color=”#797979″ font_size_desktop=”16px” font_line_height=”26px”]
Benefit from our on-the-ground knowledge and experience in your region. Discover our local services.
[/nectar_responsive_text][/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” centered_text=”true” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#ffffff” scene_position=”center” top_padding=”7%” constrain_group_1=”yes” bottom_padding=”7%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Explore Our SLA Packages” font_container=”tag:h2|font_size:50px|text_align:center|color:%23242331|line_height:62px” use_theme_fonts=”yes”][vc_row_inner column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”3%” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all” column_margin=”default”][vc_column_inner column_padding=”padding-3-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”20px” column_link_target=”_self” overflow=”visible” advanced_gradient=”linear-gradient(180deg, rgb(36,35,49) 10%, rgb(44,41,87) 90%)” advanced_gradient_angle=”180″ width=”1/3″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”grow-in” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”advanced” advanced_gradient_display_type=”linear”][vc_custom_heading text=”Basic Package” font_container=”tag:h3|text_align:center|color:%23242331″ use_theme_fonts=”yes”][nectar_responsive_text text_color=”#797979″ font_size_desktop=”16px” font_line_height=”26px”]
Ideal for small businesses seeking essential support
[/nectar_responsive_text][/vc_column_inner][vc_column_inner column_padding=”padding-3-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”20px” column_link_target=”_self” overflow=”visible” advanced_gradient=”linear-gradient(180deg, rgb(36,35,49) 10%, rgb(44,41,87) 90%)” advanced_gradient_angle=”180″ width=”1/3″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”grow-in” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”advanced” advanced_gradient_display_type=”linear”][vc_custom_heading text=”Enterprise Package” font_container=”tag:h3|text_align:center|color:%23242331″ use_theme_fonts=”yes”][nectar_responsive_text text_color=”#797979″ font_size_desktop=”16px” font_line_height=”26px”]
Fully customized solutions for large and complex organizations
[/nectar_responsive_text][/vc_column_inner][vc_column_inner column_padding=”padding-3-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”20px” column_link_target=”_self” overflow=”visible” advanced_gradient=”linear-gradient(180deg, rgb(36,35,49) 10%, rgb(44,41,87) 90%)” advanced_gradient_angle=”180″ width=”1/3″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”grow-in” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”advanced” advanced_gradient_display_type=”linear”][vc_custom_heading text=”Premium Package” font_container=”tag:h3|text_align:center|color:%23242331″ use_theme_fonts=”yes”][nectar_responsive_text text_color=”#797979″ font_size_desktop=”16px” font_line_height=”26px”]
Comprehensive support and additional features for growing businesses
[/nectar_responsive_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#ffffff” scene_position=”center” bottom_padding=”7%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”padding-3-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”top-left” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/2″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”fade-in-from-left” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_custom_heading text=”The Concept” font_container=”tag:h2|font_size:50px|text_align:left|color:%23242331|line_height:62px” use_theme_fonts=”yes”][nectar_responsive_text text_color=”#797979″ font_size_desktop=”22px”]At Trucell, we believe that Service Level Agreements (SLAs) are not one-size-fits-all. We approach every client’s unique requirements with careful analysis and tailor our SLA packages to match your specific needs and goals.[/nectar_responsive_text][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”top-left” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/2″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”fade-in-from-right” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][image_with_animation image_url=”36369″ image_size=”full” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][/vc_column][/vc_row][vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#ffffff” scene_position=”center” top_padding=”3%” constrain_group_2=”yes” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.5″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Our Process” font_container=”tag:h2|font_size:50px|text_align:center|color:%23242331|line_height:62px” use_theme_fonts=”yes”][nectar_responsive_text text_color=”#797979″ font_size_desktop=”22px”]
Creating the Perfect SLA Package
[/nectar_responsive_text][vc_row_inner column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”20″ text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all” column_margin=”default”][vc_column_inner column_padding=”padding-2-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” centered_text=”true” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/3″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”grow-in” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][image_with_animation image_url=”36370″ image_size=”thumbnail” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” margin_bottom=”25px”][vc_custom_heading text=”Understanding Your Needs” font_container=”tag:h3|text_align:center|color:%23242331″ use_theme_fonts=”yes” css_animation=”fadeInUp” css=”.vc_custom_1713405090577{margin-bottom: 10px !important;}”][nectar_responsive_text text_color=”#797979″ font_size_desktop=”18px” font_line_height=”28px”]
We start with an in-depth consultation to understand your business’s unique requirements, challenges, and objectives.
[/nectar_responsive_text][/vc_column_inner][vc_column_inner column_padding=”padding-3-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” centered_text=”true” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/3″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”grow-in” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][image_with_animation image_url=”36375″ image_size=”thumbnail” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” margin_bottom=”25px”][vc_custom_heading text=”Customizing Your Package” font_container=”tag:h3|text_align:center|color:%23242331″ use_theme_fonts=”yes” css_animation=”fadeInUp” css=”.vc_custom_1713405512436{margin-bottom: 10px !important;}”][nectar_responsive_text text_color=”#797979″ font_size_desktop=”18px” font_line_height=”28px”]
Based on our insights, we create a customized SLA package that fits your needs. We offer various options ranging from basic support to enterprise-level solutions.
[/nectar_responsive_text][/vc_column_inner][vc_column_inner column_padding=”padding-3-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” centered_text=”true” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” advanced_gradient_angle=”180″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/3″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”grow-in” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][image_with_animation image_url=”36372″ image_size=”thumbnail” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” margin_bottom=”25px”][vc_custom_heading text=”Transparent Pricing” font_container=”tag:h3|text_align:center|color:%23242331″ use_theme_fonts=”yes” css_animation=”fadeInUp” css=”.vc_custom_1713405552248{margin-bottom: 10px !important;}”][nectar_responsive_text text_color=”#797979″ font_size_desktop=”18px” font_line_height=”28px”]
Each package comes with clear pricing and defined service levels. You’ll know exactly what you’re getting without any hidden fees.
[/nectar_responsive_text][/vc_column_inner][/vc_row_inner][vc_row_inner content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”center” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all” column_margin=”default”][vc_column_inner column_padding=”padding-4-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” centered_text=”true” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/3″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”grow-in” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][image_with_animation image_url=”36373″ image_size=”thumbnail” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” margin_bottom=”25px”][vc_custom_heading text=”Seamless Integration” font_container=”tag:h3|text_align:center|color:%23242331″ use_theme_fonts=”yes” css_animation=”fadeInUp” css=”.vc_custom_1713405681281{margin-bottom: 10px !important;}”][nectar_responsive_text text_color=”#797979″ font_size_desktop=”18px” font_line_height=”28px”]
Our team ensures that the SLA is implemented smoothly within your existing infrastructure, providing a seamless transition.
[/nectar_responsive_text][/vc_column_inner][vc_column_inner column_padding=”padding-3-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” centered_text=”true” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/3″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”grow-in” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][image_with_animation image_url=”36374″ image_size=”thumbnail” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” margin_bottom=”25px”][vc_custom_heading text=”Ongoing Support and Optimization” font_container=”tag:h3|text_align:center|color:%23242331″ use_theme_fonts=”yes” css_animation=”fadeInUp” css=”.vc_custom_1713405885554{margin-bottom: 10px !important;}”][nectar_responsive_text text_color=”#797979″ font_size_desktop=”18px” font_line_height=”28px”]
We provide continuous support and regular reviews to ensure that the SLA aligns with your evolving business needs.
[/nectar_responsive_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#ffffff” scene_position=”center” top_padding=”7%” bottom_padding=”7%” constrain_group_2=”yes” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”center” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_custom_heading text=”Ready to find the perfect SLA package for your business?” font_container=”tag:h4|text_align:center|color:%23f2204d” use_theme_fonts=”yes”][vc_custom_heading text=”Reach us today for a personalized consultation” font_container=”tag:h2|font_size:50px|text_align:center|color:%23242331|line_height:62px” use_theme_fonts=”yes”][nectar_responsive_text text_color=”#797979″ font_size_desktop=”22px”]
With Trucell, you’re choosing a partner dedicated to your success.
[/nectar_responsive_text][nectar_btn size=”jumbo” constrain_group_2=”yes” button_style=”regular” button_color_2=”Accent-Color” color_override=”#f2204d” solid_text_color_override=”#ffffff” icon_family=”none” el_class=”btn-center” text=”Contact Us” css_animation=”none” url=”/contact-us/” margin_top=”50px”][/vc_column][/vc_row]